Prior to contacting Hurtik Law, I tried to seek help from 4 different law offices. I'm an immigrant who is better at writing than speaking English. I get nervous and gasp for words and stutters most of the time. Those 4 other offices, whoever answered the phone need to review phone courtesy and customer service. They were impatient and condescending over the phone. Then I tried another office (Hurtik Law).
I was nervous because of what I have experienced from the previous four. But Judy, she answered the phone with courtesy, she was so pleasant and patient. I felt so comfortable I was able to express myself properly. Then there was a time after office hours, I tried to reach them and got the VM. I left a message and was expecting a reply the next business day.
To my surprise!!! Just after 10-15 minutes, I got a call back from Atty. Carrie. She was so nice and very accommodating. She answered my questions and explained the process. They were able to fix my concerns in weeks. I'm am really happy with their service!!! I highly recommend them!!!